Shipping & Delivery Policy
Last updated: 16 October 2026
At Malipo, we carefully prepare our plants and gardening products for delivery. This policy explains how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, weather conditions, and the preparation required for live plants.
Order processing time: [Insert confirmed processing time]
Orders placed on holidays or during high-demand periods may require additional processing time.
2. Shipping Locations
Malipo delivers to serviceable locations within [insert confirmed delivery regions]. Delivery availability depends on the destination PIN code, courier coverage, and suitability of the route for live plants.
Please provide a complete and accurate shipping address, PIN code, and contact number.
3. Shipping Charges
Applicable shipping and handling charges, if any, will be displayed at checkout before payment is completed.
Shipping charges: [Insert actual shipping charges or explain how they are calculated]
Free-shipping offers, if any, apply only according to the conditions displayed on the website at the time of purchase.
4. Estimated Delivery Time
Estimated delivery time: [Insert confirmed delivery timeline]
Delivery estimates may vary by destination, courier availability, weather, public holidays, and other circumstances. Dispatch or tracking information will be shared when available.
5. Packaging of Live Plants
We take reasonable care when preparing live plants for shipment. Packaging may vary depending on plant species, size, season, and delivery requirements. Minor changes in leaf colour, shape, size, or appearance may occur naturally during transportation.
6. Delivery and Tracking
Where tracking is available, shipment details will be shared through the contact information provided with the order. Please monitor delivery updates and make reasonable arrangements to receive live plants promptly.
7. Damaged, Defective, or Incorrect Deliveries
If your order arrives damaged, defective, or contains an incorrect plant or product, email ilovetrees24shivsan@gmail.com. Include your order number, a description of the issue, and clear photographs of the item, packaging, and visible damage where applicable. Contact us as soon as possible after delivery. We will review the information and communicate the next steps under our Return & Refund Policy.
8. Delayed, Lost, or Undelivered Orders
If your order has not arrived within the estimated delivery period, contact us with your order number. We will review available shipment information and assist with next steps. Any remedy will be determined according to the circumstances, our published policies, and applicable law.
9. Incorrect Shipping Information
Please ensure your delivery details are accurate. An incorrect or incomplete address may cause delays or failed delivery. Contact us promptly if you notice an error; changes may not be possible after dispatch.
10. Contact Us
Malipo
Website: https://malipo.in/
Email: ilovetrees24shivsan@gmail.com